Privacy Policy

Information We Collect:

• Personally Identifiable Information (PII): This includes information that can be used to identify you directly, such as your name, email address, phone number, shipping address, payment information (excluding credit card details), and installation location. We collect PII when you:
  • Create an account
  • Place an order
  • Request on-site installation
  • Contact us through our website or email
  • Subscribe to our newsletter
• Automatically Collected Information (ACI): We automatically collect certain information about your device when you visit our website, such as your web browser, IP address, time zone, and some of the cookies that are installed on your device. We may also collect information about your browsing activity on our website, such as the pages you visit and the links you click.

How We Use Your Information:

• Fulfill your orders and provide on-site installation services: We use your PII to process your orders, schedule installations, and communicate with you about your order and installation.
• Improve our website and services: We use the information we collect to personalize your experience, analyze website traffic, and improve our website and services
• Send you marketing and promotional materials: We may use your PII to send you marketing and promotional materials about our products and services. You can opt out of receiving these communications at any time by clicking the “unsubscribe” link in our emails or contacting us as described below.
• Comply with legal requirements: We may also use your information to comply with applicable laws and regulations.

Information Sharing:

We will not share your PII with third parties for their own marketing purposes without your consent. We may share your PII with third-party service providers who help us operate our website or provide services to you, such as payment processors, shipping companies, and installation technicians. These third-party service providers are obligated to keep your PII confidential and secure. We may also share your PII with law enforcement or other government officials if required by law.

Cookies and Similar Technologies:

We use cookies and similar technologies to track your activity on our website and hold certain information. Cookies are small data files that are placed on your device when you visit a website. They allow us to remember your preferences and settings, improve the performance of our website, and understand how you are using it. You can disable cookies through your web browser settings. However, disabling cookies may affect your ability to use some features of our website.

Data Security:

We take reasonable measures to protect your PII from unauthorized access, disclosure, alteration, or destruction. However, no security measures are perfect, and we cannot guarantee the security of your PII.

Your Privacy Rights

You have the right to access, correct, delete, or restrict the processing of your PII. You can also object to the processing of your PII or withdraw your consent for us to use your PII at any time. To exercise your rights, please contact us as described below.

Children’s Privacy:

Our website is not intended for children under the age of 13. We do not knowingly collect PII from children under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with PII, please contact us.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us:

If you have any questions about this Privacy Policy, please contact us by email at info@balajibroadband.com or by mail at:

Please note: This is a sample Privacy Policy and may not be suitable for your business. You should consult with an attorney to ensure that your Privacy Policy complies with all applicable laws and regulations.

Additionally, please consider including the following.

• A link to your Terms of Use
• Information about how you protect the security of your customers’ payment information
• A statement about how long you retain your customers’ PII
• Information about how your customers can contact you with any questions about your Privacy Policy

I hope this helps! Let me know if you have any other questions.